Privacy Policy

Last updated: November 28, 2025

Introduction

Billflo.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legislative intelligence platform and related services.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request a demo or contact us
  • Subscribe to our newsletter
  • Use our platform and services

This information may include:

  • Name and contact information (email address, phone number)
  • Organization name and job title
  • Account credentials
  • Payment and billing information
  • Communication preferences

Usage Information

We automatically collect certain information when you use our services, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Bills and legislation you track
  • Search queries and alert configurations

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you alerts and notifications based on your preferences
  • Respond to your comments, questions, and support requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with vendors and service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: We may share information with your consent or at your direction

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest (SSL/TLS)
  • Regular security assessments and audits
  • Access controls and authentication measures
  • SOC 2 compliant data centers
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at demo@billflo.ai.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the operation of our services
  • Analytics Cookies: Help us understand how visitors interact with our services
  • Functional Cookies: Enable enhanced functionality and personalization

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: